FAQ
Shipping And Return
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Shipping
2-7 business days for shipments within the US or Europe, while international shipping can take 7-21 business days, while standard shipping might take anywhere from 5 to 10 business days, also expedited shipping ensures that the package arrives within 1 to 3 business days.
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How do I request a return, exchange, or refund?
- Make sure you have a valid reason to replace or return the product (e.g. defective items) and obtain evidence by taking photos.
- Next, contact our Customer Support team via email and include the evidence.
- After we have successfully alerted the supplier and they have approved the order return or refund, the product must be returned to the supplier.
- Next, when you return the product, provide a tracking number. The product must be returned to the address on the original package.
- Once the tracking number has been provided (or once the supplier has received the returned product), a replacement product will be shipped or a refund will be credited back to the card on file.
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15-30 Return Guaranteed
Depending on the supplier you have 15-30 days return guaranteed.